Guest Service Fee Schedule
Guest Service Fees: The guest service fee is based on the number of bedrooms required to be attended to during your stay and is based on an allotment of time to cover the following items below:
Number of Bedrooms | Preparation | Inventory | Laundry | Cleaning | Total Guest Fee |
| 1 Bedroom | 75.00 | 25.00 | 50.00 | 87.50 | 237.50 |
| 2 Bedrooms | 75.00 | 25.00 | 65.00 | 97.50 | 262.50 |
| 3 Bedrooms | 75.00 | 25.00 | 80.00 | 107.50 | 287.50 |
| 4 Bedrooms | 75.00 | 25.00 | 95.00 | 117.50 | 312.50 |
| 5 Bedrooms + sofa beds | 75.00 | 25.00 | 110.00 | 127.50 | 337.50 |
Arrival & Departure Preparation
Preparing the cabin includes spa cleaning and chemicals, blowing off the patio, decks and gazebo areas, verification of kitchen and linen inventory, checking the sound system, internet connection and testing all televisions to make sure they are all working properly. This fee also includes the caretakers time for arrival and departure inspections which includes a detailed written inspection report. Inspection reports are necessary to insure that the current guest is not held responsible for damage or missing items caused by a prior tenant
Inventory Verification Inventory counts include all towels, linens, bedding, accessories, artwork and a full accounting of the kitchen inventory
Laundry Services Laundry is one of the most time consuming elements of the guest service fee as we have different color towels and linens that require sorting and washing in separate loads, on a gentle cycle due to embroidery on towels. The fee covers the washing and drying of towels and bed linens according to the time allotment below. Sorry we are not able to accommodate requests from guests to launder themselves due to concerns with overloading the appliances and mixing of colors.
1 bedroom (2 guests) = 2 loads ~ 2 hours = $50.00
2 bedrooms (4 guests) = 4 loads ~ 2.6 hours = $65.00
3 bedrooms (6 guests) = 6 loads ~ 3.2 hours = $80.00
4 bedrooms (8 guests) = 8 loads ~ 3.8 hours = $95.00
5 bedrooms + sofa beds (10 guests) = 10 loads ~ 4.4 hours = 110.00
Cleaning Services This fee covers re-making of all beds, vacuuming, washing floors, bathroom toilets, tubs and showers, wiping out the refrigerator, microwave and oven, dusting furniture, light fixture, artwork and blinds, hot tub cleaning and checking chemicals. Also includes garbage can allotment based on number of nights and cleaning of fireplaces for guests that have purchased firewood.
1 bedroom = 3.5 hours = $87.50
2 bedroom(s) = 3.9 hours = $97.50
3 bedroom(s) = 4.3 hours = $107.50
4 bedroom(s) = 4.7 hours = $117.50
5 bedrooms + sofa beds = 5.1 hours = 127.50
Caretaker Support Caretaker calls and visits: We have a very detailed guest service instruction book. This has been designed to answer any questions and provide detailed instructions for operating everything in the cabin. If guests cannot find the answer to your question the fee includes one call to our caretaker to ask general questions. The fee also covers any house calls required by our caretaker for non-functioning appliances or equipment. This service is included in the guest service fee
Excess Fees
The following items are not included in the Guest Service fee and will be considered to be excess cleaning at $30.00 per hour:
- Dirty dishes and or silverware left in the dishwasher or put away dirty in the cabinets.
- Ovens and Range top left excessively dirty.
- Gas BBQ Grill not brushed down and/or left excessively dirty.
- Hot Tub left with dirt and debris (normally caused by hot tub cover left open) which requires the hot tub to be emptied,refilled and new fresh chemicals added. Guest will be charged the hourly rate plus the cost of chemicals.
- Spa/Beach Towels borrowed and not laundered and returned to spa basket.
- Trash removal plus dump fees for sorting of trash, usage over allotted number of garbage cans also includes Christmas tree. Excess fees also apply to dump fee charges.
- Fireplaces(s) cleaning fee only applies to guests that have brought their own firewood
- Window cleaning from excess dog smears or children's finger prints.
- Smoking on premises is not allowed, fees will be applied for any time required to pick up cigarette butts around the exterior of the property. If any cigarette smell is present inside the home the guest will be charged for costs associated with removal of the cigarette smoke which will include carpet cleaning, dry cleaning of bedding, shams, comforters, pillows, bed skirts, bed panels and the costs associated with rental of professional air fans and freshner products.
- Caretaker calls and or visits for anything reported by guest and after visit determination indicates that call was not warranted.
- Guest belongs lost and found will be charged a $30.00 handling fee for the return (fee does not include packaging or shipping costs)